FAQ's

We safely remove blood, bodily fluids, biohazards, and contaminated materials, disinfect all surfaces, deodorize, and restore affected areas to a safe, livable condition.

Call us immediately after a suicide, unattended death, violent crime, accident, or when blood or biohazards are present to ensure safety and proper sanitation.

Yes. Our team provides discreet service, using unmarked vehicles if needed, and maintains complete confidentiality throughout the process.

Yes. All our technicians are IICRC & ABRA certified, trained in biohazard handling, and licensed in asbestos abatement when required.

Absolutely. We provide trauma cleaning for homes, apartments, businesses, public spaces, and law enforcement-related locations.

We offer 24/7 emergency response and can usually arrive within hours to secure the area and begin cleanup.

Yes. We photograph, document, and provide detailed reports to support insurance claims or legal requirements.

In most cases, minor areas may allow you to remain, but for extensive trauma scenes, temporary relocation is recommended for safety.

Not always. Some dents or minor damage can be repaired without repainting, but severe damage to siding or trim may require a paint finish to restore appearance.

The cost depends on the severity and type of damage, as well as the size of your property. Element Pro provides a free inspection and detailed estimate.

Hail can damage roofs, siding, windows, and vehicles, sometimes requiring structural repairs or replacement, which increases costs.

We repair roofs, shingles, siding, soffits, windows, skylights, garages, sheds, fences, gutters, and also handle debris removal and content restoration.

Roof shingles, siding, windows, skylights, and outdoor structures like fences and sheds are most commonly affected by hailstorms.

Usually, no. Minor repairs allow you to stay, but if structural damage is extensive, temporary relocation may be recommended for safety.

Our locally operated crews offer same-day emergency response to minimize further damage and ensure your property is safe.

Yes. We document all damage, provide necessary paperwork, and can directly coordinate with your insurance company to streamline the claim process.

We offer complete property restoration services, including fire and smoke, water damage repair, mould remediation, storm and hail damage restoration, crime and trauma cleaning, and asbestos abatement. Our goal is to give you peace of mind and restore your property.

It depends on the type of restoration. For non-toxic situations like minor water or smoke damage, you can stay at home while in case of biohazard, trauma, or asbestos, temporary relocation may be recommended for safety.

Yes. We give quick response, whether it’s a flood at midnight or storm damage on a weekend, our team will address the issue immediately. We are available 24/7, 365 days a year for emergency restoration response.

In most cases, we can arrive within 1–2 hours of your call if you’re in Saint Paul, Alberta or surrounding areas

No. These materials are considered hazardous and can pose serious health risks. Always leave mould remediation, trauma cleanup, and asbestos abatement to trained professionals equipped with proper safety gear and containment procedures.

Absolutely. We are insurance-approved and will handle the documentation, photos, and communication directly with your insurance provider to help simplify the claims process.

Yes. We provide reports, photos, and all required documentation.

Not if properly treated. We include moisture control and offer prevention plans.

We aim to respond within 2–4 hours and start work within 24–48 hours depending on severity.

Yes. We’re authorized in asbestos abatement in St. Paul, Alberta, and can safely remediate contaminated materials.

Yes. We are working with authorities and handling all necessary documentation for insurance claims.

Yes. Our technicians are certified by main industry bodies such as IICRC, ABRA, and OHS-compliant for asbestos abatement. Element Pro Restoration is also fully licensed and insured for your protection and peace of mind.

We offer free inspections and assessments. If you suspect water damage, mould growth, structural issues, or biohazard exposure, call us—we’ll inspect your property and explain the next steps clearly.

If it’s minor damage it may take only 3 days, otherwise in severe damage caused by flood or fire, it may take several weeks. We will provide the timeline estimate after examining the place.

Costs vary based on damage, but we provide fast, no-obligation quotes after a full inspection.

It can and will. Proper cleaning and sanitization is imperative to keep your family and home safe.

You can install a backflow preventer.

All affected materials are disposed of and the area sanitized. Contents that can be cleaned are sent to the appropriate facility for cleaning.

Most of the time hail damage requires replacement of the affected area.

However a new technique is being implemented that can repair small areas of damage so you do not have to redo your siding.

In short yes

Mold sickness, sick building syndrome, can have mild to severe symptoms. Mild symptoms include but are not limited to being itchy and stuffy, developing rashes or watery itchy eyes. Moderate symptoms could be itchiness and difficulty breathing. Severe symptoms can be swelling causing difficulty breathing and swallowing, abdominal pain/cramps, vomiting, diarrhea, mental confusion and dizziness.

No

Mold goes inert, meaning it does not have the conditions to continue expanding however it is still alive and will send out spores, which can be just as toxic. Once humidity is introduced the spores can continue growing.

When it is disturbed or has continuous supply of moisture, as well as how well ventilated the area is, all affect the amount of spores in the air.

It is especially dangerous around people who have respiratory illnesses or compromised immune systems.

Mold can start to grow within 24-72 hours in the right conditions.

Yes

It can give you illnesses such as; Asbestosis, a chronic lung disease that can appear many years after exposure. Mesothelioma, an aggressive form of cancer in the thin layer of tissue in your lungs and abdomen. Exposure can also increase your chances of other kinds of cancer in the heart, lungs, larynx and ovarian cancers.

Damage to your body from asbestos is irreversible. It produces reactive molecules like ROS and RNS which may damage nearby cells and even DNA structures, inducing the development of cancers.

Cancer, death and lawsuits.

Drying times vary

Drying can take anywhere between 24 hours to a week, depending on the size and cause of the loss as well as how long the water was left in the area.

If all our ducks are in a row, it should take no more than 30 days, however things are not perfect, delays happens, restoration materials get delayed on delivery or are difficult to find local sellers for exact matches or particular styles of what was there before or what the customer wants. If for whatever reason, someone demands that something specifically gets shipped from across the world. Its going to take a while.

We serve both. We have the equipment and expertise to handle all sorts of projects.

Contact us through our website or give us a call, or fill out our online contact form. We’ll schedule your inspection, walk you through the process, and provide a clear plan of action.