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FAQ's
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Frequently asked questions
Contents restoration services may include inspection, inventory, packing, cleaning, drying, odour treatment, repairs, storage, and return of recoverable belongings.
No. Salvageable items depend on material, contamination, damage severity, and recovery costs. We explain which belongings may require replacement.
Not always. Some contents cleaning can take place on-site. Other items may need off-site treatment or storage during building repairs.
Timing depends on the number of items, damage type, specialist treatments, and storage needs. We explain the expected stages after assessment.
An itemized inventory records belongings and their condition. Tracking helps follow items through contents inspection, cleaning, storage, and return.
Ask our team about specific items you need. Access depends on their location, treatment stage, condition, and the storage arrangements.
Crime and trauma scene cleaning may include contamination assessment, removal of affected materials, cleaning, disinfection, odour treatment, and necessary restoration.
Contact a professional when blood, bodily fluids, decomposition, or other potentially infectious materials affect your property. Avoid disturbing contaminated areas.
We handle enquiries and cleanup work discreetly, with respectful communication. Unmarked vehicles are available, and information is shared only as necessary.
Our team includes trained personnel for biohazard cleanup and asbestos work. We can explain the qualifications relevant to your project.
Yes. Our trauma cleanup services support homes, rental properties, businesses, and other affected spaces, with the scope based on assessment.
We’re available 24/7 for enquiries. Response timing depends on crew availability, location, site access, and any required release by authorities.
We can provide work records and photographs upon request. Documentation depends on the project scope and any applicable privacy requirements.
You may need to leave affected areas during cleanup. We explain access restrictions based on contamination, containment, and the planned work.
We inspect damp areas, moisture readings, odours, and visible damage. Further investigation may require access behind affected walls or flooring.
No. Health Canada does not recommend routine mould air testing. Inspection and moisture assessment usually provide more useful information.
Yes, if damp conditions return or remain unresolved. Leak repairs, drying, ventilation, and humidity control help reduce future mould growth.
The timeline depends on contamination extent, access, drying requirements, and repairs. We explain the expected work stages after assessing your property.
Not always. Some surfaces can be cleaned, while damaged porous materials may need removal. The assessment determines the appropriate approach.
Yes. Mould remediation can remove indoor growth and affected materials. However, eliminating every airborne spore is unrealistic; moisture control helps prevent recurrence.
Mould remediation addresses contamination and moisture sources. Mold damage restoration repairs or replaces affected building materials after cleanup.
Generally, yes, once cleanup is complete, moisture problems are addressed, and the work area is ready for occupancy. Follow the remediation team’s guidance.
Mould can grow year-round. Spring flooding, humid weather, and winter condensation can create excess moisture that supports indoor growth.
Removing growth matters more than killing it. Health Canada recommends unscented detergent for suitable surfaces, thorough drying, and correcting moisture problems.
Possible symptoms include eye, nose, or throat irritation, coughing, and wheezing. These symptoms have other causes, so seek medical advice.
Avoid damaged structures, power lines, and debris. Once safe, contact a restoration team for assessment and temporary protection if needed.
Missing shingles, damaged flashing, and ceiling stains may indicate roof damage. A professional inspection can identify problems hidden from view.
No. A hail damage assessment considers roofing condition and damage severity to determine whether repairs or replacement may be needed.
Our storm damage restoration service may include tarping, board-up, debris removal, roof repairs, siding repairs, and assessment of water intrusion.
Yes. We photograph damage, record assessment findings, and prepare repair documentation. Your insurer determines coverage and approval under your policy.
Restoration time depends on damage severity, materials, weather, and insurance coordination. We explain the expected timeline after assessing your property.
Our content restoration team assesses damaged belongings to determine recovery options based on each item’s material, condition, and damage type.
Yes. Wind can force rain beneath shingles or through roofing gaps, causing leaks and interior damage, especially around damaged areas.
Storm damage restoration techniques include tarping, board-up, debris removal, water extraction, drying, and repairs selected according to the assessed damage.
Restoration involves safety checks, damage assessment, temporary protection, documentation, repair planning, drying where needed, rebuilding, and inspection of completed work.
Wind damage may cause missing, lifted, curled, creased, or torn shingles. A professional inspection helps identify damage safely and accurately.
Get everyone to safety first and stay away from downed power lines and leaning trees. If it's safe, take photos and cover any openings. Then call a restoration company like Element Pro to tarp the roof and board up windows.
Take photos of dents, cracked windows and damaged shingles from the ground. Don't climb onto a roof that might be unsafe. Book a hail damage assessment soon, since small hail damage can hide problems that let water in later.
As soon as it's safe to start. Emergency steps like tarping and board-up should happen right away, because rain, snow and wind can turn a small opening into serious water and interior damage. Permanent repairs follow after that.
It usually starts with emergency protection, then an assessment and insurance paperwork. Repairs can cover roofing, siding, windows, gutters, fencing and debris removal. A final walkthrough confirms that the work is complete and safe.
Technicians look over the shingles, flashing, gutters and exterior for missing pieces, dents, cracks and lifted edges. Everything is photographed and written up to meet insurance standards, so your claim has clear supporting detail.
Yes. We offer direct insurance billing support and document the damage in detail. Our team can also help with claim assistance requests, so you can focus on getting your property safe again.
Turn off electricity to affected areas if it's safe to do so, avoid walking through standing water, and call a flood restoration company right away. Quick action helps limit damage and cuts the risk of mould in the days that follow.
Flood restoration should start as soon as possible, ideally within 24 to 48 hours. Waiting longer raises the chance of mould growth, structural damage, and higher repair costs, especially in basements and lower-level living spaces.
Flood damage restoration typically includes water extraction, structural drying, cleaning and sanitizing, odour control, and repairs to flooring, drywall, and other affected materials. The exact scope depends on how much water got in and how long it sat.
Flood cleanup timelines vary based on the size of the property and the extent of the damage. Drying alone can take three to five days, with repairs added on afterward depending on what needs to be replaced or rebuilt.
Coverage depends on your specific policy, since flood damage isn't always included in standard home insurance. We document damage thoroughly and can help you talk to your insurance provider throughout the claims process.
Yes, we provide flood restoration for homes, rental properties, and commercial buildings throughout St. Paul, Alberta. Our team adjusts the approach based on the type of property and how quickly it needs to be back up and running.
Wait until the fire department clears the building before going back in, then call your insurer and a restoration company. Avoid cleaning soot yourself, since the residue is often corrosive and toxic.
Ideally within 24 to 48 hours, because soot becomes acidic as it sits and can permanently stain metal, glass, and finishes. Early board-up and drying also help prevent rain and mould from causing a second loss.
In most cases, yes, though it takes source removal, cleaning of hidden spots like ducts and insulation, and professional deodorization. Paint and air fresheners alone won't hold, since the smell tends to return with heat and humidity.
A small kitchen fire often takes one to two weeks, while larger losses involving structural work can run one to three months depending on permits, materials, and the size of the rebuild.
Most home and business policies cover fire, smoke, and the water used to fight the fire. We document everything and work directly with your adjuster so the claim keeps moving without unnecessary delays.
Yes, we handle residential and commercial fire restoration across St. Paul and Alberta, including rentals, farm buildings, shops, and offices, and commercial jobs are scheduled to keep downtime as short as possible.
Most household and business items have a chance, including furniture, clothing, rugs, electronics, photos, documents, and antiques. It depends on the material, the type of damage, and how soon cleaning starts.
A technician goes through your property and checks each damaged item. We photograph everything and add it to an itemized inventory. Then we tell you which pieces can be restored and which are better replaced.
Often they can. Specialized cleaning can remove soot, moisture, and odours from things that look ruined. Some porous items that soaked up a lot of water may not be safe to keep, and we'll tell you if that's the case.
It depends on the item. Hard goods may go through ultrasonic washing, while fabrics may need dry cleaning. We also use HEPA vacuuming, fogging, and ozone or hydroxyl treatments to remove residue and smells, then check each item again afterward.
It depends on how much was damaged and how bad it is. A small job may take a few days, and a full home or business can take a few weeks. After the inspection, we can give you a realistic timeline.
They're packed, inventoried, and moved to our secure facility in climate-controlled vehicles. Our tracking software shows where each item is at all times. Once the work is done, we can store your items until your property is ready or bring them back and set them up for you.
Asbestos is a natural mineral fibre that was added to many building products because it resists heat and adds strength. In older properties, it can show up in pipe insulation, ceiling tiles, roofing materials, cement products and duct materials.
Test before you renovate, demolish or repair anything in an older building. You should also have it checked if you spot damaged material that could contain asbestos. Testing tells you what's there so you can plan around facts.
It starts with an inspection and a plan. The crew seals off the area, removes the material carefully, packages the waste for disposal, then cleans up and checks the space before anyone uses it again.
It depends on how much material there is, where it sits and how hard it is to reach. A small, contained area goes much faster than a whole building. We'll give you a realistic timeline after the assessment.
We don't recommend it. Sanding, cutting or scraping suspect material can release fibres into the air, and safe removal takes proper containment, equipment and disposal. Check your local requirements and talk to a professional first.
The area is cleaned and checked, and we go over what was removed and how it was handled. After that, repairs or rebuilding can go ahead, and we can point you toward any next steps.
Three things, mostly: moisture, something to feed on like drywall or wood, and time. Leaking pipes, poor basement airflow, condensation on cold surfaces, or a flood all bring the moisture. Most of the jobs we've done in St. Paul trace back to a small leak nobody noticed for weeks.
Bleach on a sponge won't cut it. We seal off the area first, run negative air pressure so spores don't end up in the rest of the house, pull out anything too damaged to save, then scrub and HEPA vacuum what's left before treating it. Drying the space out afterward matters just as much as the removal itself.
Depends on the size. A small spot on bathroom tile, sure, clean it yourself. But if it keeps coming back in the same corner, covers more than a square metre or so, or followed a flood, get it looked at. Same goes if someone in the house has been coughing or congested indoors more than usual.
Anywhere from one day to about five, depending on how much has to come out and how wet things are behind the walls. Removal itself moves fairly fast. Drying takes longer, and we won't start replacing drywall or flooring until the moisture readings actually check out.
Only if whatever caused the moisture in the first place doesn't get fixed. That's the whole point of tracking down the source during inspection and leaving you with a plan for ventilation and humidity afterward. Dry buildings rarely see the same spot go mouldy twice.
A musty smell that won't go away is usually the first clue, along with bubbling paint, warped baseboards, or allergy symptoms that ease off once you step outside. Since you can't just look and check, we use thermal imaging and moisture meters to find it without opening up the wall.
Contact Element Pro. We’ll assess the affected area and prepare a quote based on the required cleanup.
Cost depends on the affected area, contamination, materials, access, odour treatment, removal, and repairs.
Response depends on availability, safe access, and official property release. We’ll discuss timing when you call.
We handle blood, bodily fluids, accidents, unattended deaths, decomposition, crime scenes, and related contamination.
Yes. We remove biological material and clean and disinfect suitable affected surfaces.
Timing depends on contamination, affected materials, property size, odours, access, and restoration requirements.
Yes. We serve houses, apartments, rental units, offices, businesses, vehicles, and other affected properties.
Yes. We communicate with authorized contacts, restrict information, and handle the work discreetly and respectfully.
Services may include reviewing test results, planning, containment, controlled removal, cleaning, waste management, documentation, and preparation for repairs.
Ask Element Pro for current training, insurance, and project-specific compliance documentation. Alberta requires asbestos workers to receive appropriate safety training.
We use controlled access, containment barriers, sealed openings, protective equipment, air-management procedures, careful cleaning, and contained waste handling.
Timing depends on testing, notification requirements, material quantity, risk level, access, containment, clearance procedures, and the repair scope.
Contact Element Pro for an assessment based on the items, damage, cleaning methods, packing, and storage required.
Cost depends on item quantity, materials, damage type, contamination, treatment, transportation, and storage needs.
Timing depends on safe property access and availability. Priority items can be discussed during the initial assessment.
Furniture, clothing, documents, photographs, household goods, office contents, tools, and other items may be restorable.
Yes, when the item’s material, condition, and contamination level allow safe and practical restoration.
Both options may be available. The appropriate location depends on the item and required treatment.
We consider material, exposure type, contamination, damage severity, replacement value, sentimental importance, and likely treatment results.
Yes. We can provide inventories, photographs, item conditions, and restoration information for insurer review.
If it's safe to do so, shut off the water and switch off power to the wet area. Move anything valuable out of harm's way, then call a restoration company. The sooner drying starts, the less the water can spread.
As soon as you can manage it. Wet drywall, insulation, and flooring keep absorbing moisture, and mould can begin to grow if materials stay damp. Starting water removal early usually keeps repairs smaller and simpler.
Expect an inspection, water removal, drying, cleaning, and moisture checks. If some materials can't be saved, they're removed and replaced during repairs. How long each step takes depends on how much water there was and how long it sat.
Crews in protective gear remove the waste and contaminated materials, then clean and disinfect the area. Porous items like carpet padding usually get thrown out. Once everything is sanitized and dry, repairs can start.
Call a pro if water has soaked into walls or floors, spread past one small area, or sat for more than a day or two. Sewage should always go to professionals, since the health risks are real.
It depends on how much water there was, what it soaked, and whether repairs are needed. Drying often takes several days, and rebuilding can take longer. Once we've inspected your property, we can give you a better idea.
Cost depends on the affected area, structural damage, smoke contamination, water exposure, contents, and repairs required.
Contact Element Pro to arrange an inspection and receive a quote based on the documented damage.
Yes. We provide emergency stabilization, board-up, water extraction, debris removal, drying, and damage assessment.
Many policies include fire damage, but coverage and limits vary. Your insurer must confirm your specific protection.
We can assess the property after emergency authorities release it and conditions are safe for restoration work.
Yes. We handle cleanup, smoke treatment, structural drying, contents restoration, repairs, and reconstruction as required.
Yes. Element Pro can manage the project from initial fire cleanup through necessary building repairs.
Timing depends on damage severity, drying, material availability, insurance decisions, contents work, and reconstruction requirements.
Contact Element Pro for an inspection. Your quote will reflect the affected area, materials, containment, removal, and repairs.
Cost depends on the growth’s extent, location, moisture source, damaged materials, access, and restoration requirements.
Timing depends on availability and site conditions. Contact us promptly to discuss the property and required response.
Yes. We provide residential and commercial mould remediation based on each property’s conditions and occupancy.
Mould may affect basements, bathrooms, attics, ceilings, walls, flooring, insulation, cabinets, contents, and HVAC areas.
We identify likely moisture sources and recommend or coordinate the corrective work needed to reduce recurrence.
Timing varies with the affected area, containment needs, material removal, drying, repairs, and any required follow-up inspection.
Avoid disturbing it, keep vulnerable occupants away, address active water safely, and contact Element Pro for an assessment.
If safe, stop the water source, avoid electrical hazards, move valuables, and contact Element Pro promptly.
Call Element Pro to arrange an inspection. We’ll base the quote on the documented damage and required work.
Sometimes. Materials may remain when they’re clean, structurally sound, accessible, and capable of being dried properly.
The process may include assessment, extraction, moisture detection, material removal, structural drying, cleaning, monitoring, and repairs.
We assess the damage pattern and likely source. Some plumbing or building issues may require a specialized trade.
We restore affected basements, kitchens, bathrooms, bedrooms, offices, ceilings, walls, flooring, contents, and commercial spaces.
Contact Element Pro to arrange an assessment. Testing results and the required removal scope help determine your quote.
Cost depends on the material, location, quantity, access, containment needs, and disposal requirements.
You can’t confirm it visually. A qualified professional must collect samples for laboratory analysis.
Timing depends on availability, testing, project size, and required safety preparations. Contact us to discuss your situation.
Testing is generally needed when a suspected material hasn’t already been reliably identified.
Yes. Element Pro handles asbestos concerns in residential and commercial buildings based on the confirmed scope.
That depends on the material, location, and containment plan. We’ll explain access restrictions before work begins.
Contact Element Pro to arrange an assessment based on the items, damage type, cleaning needs, and required storage.
Cost depends on the number of items, their materials, contamination, treatment methods, packing, transportation, and storage.
Response time depends on availability and site conditions. We’ll discuss priority needs when you call.
Furniture, clothing, documents, photographs, household goods, and other items may be restorable depending on their condition.
Yes, when their materials, contamination level, and damage allow them to be cleaned safely and effectively.
Timing varies with item quantity, damage type, cleaning requirements, drying, storage, and property repair progress.
Some policies may cover restoration, but coverage varies. Your insurer must confirm limits, exclusions, and claim requirements.
Contact Element Pro. We’ll assess the affected space and prepare a quote based on the required work.
Cost depends on the affected area, materials, contamination, access, odour treatment, and repairs required.
Response depends on availability and property release. We’ll discuss the earliest safe attendance time when you call.
We handle blood, bodily fluids, unattended deaths, accidents, decomposition, crime scenes, and related contamination.
Yes. We remove biological material and clean and disinfect suitable affected surfaces.
Timing depends on the size of the area, contamination level, materials involved, and restoration needs.
Yes. We restrict information, communicate with authorized contacts, and handle every property respectfully and discreetly.
Cost depends on the affected area, structural damage, smoke contamination, water exposure, and repairs required. An inspection provides a clearer estimate.
Yes. Element Pro provides emergency stabilization, board-up, water removal, drying, debris cleanup, and damage assessment.
Many property policies include fire damage, but coverage varies. Review your policy and confirm details with your insurer.
It may include securing the property, debris removal, drying, soot cleaning, odour treatment, contents restoration, and reconstruction.
It should begin as soon as authorities declare the property safe. Early action can help limit secondary damage.
Some items can be cleaned and deodorized. Their material, condition, and level of contamination determine whether restoration is practical.
Yes. When required, the process can include repairing or replacing damaged structural and interior building components.
Yes. We can extract water, dry affected areas, monitor moisture, and address related damage during the restoration.
Contact Element Pro to arrange an inspection. Your quote will reflect the affected area, materials, access, and repairs required.
Cost depends on the contamination’s size, location, moisture source, containment needs, and amount of damaged material.
Response time depends on availability and project conditions. Contact us promptly to discuss the mould concern.
Consider professional help for extensive, hidden, recurring, or flood-related mould and contamination affecting porous materials.
Yes. Element Pro provides residential and commercial mould remediation based on each property’s conditions.
Timing depends on the affected area, drying requirements, material removal, accessibility, and restoration work needed.
We identify likely moisture sources and include necessary moisture-related repairs within the recommended restoration plan.
We prioritize emergencies and respond as quickly as availability and local conditions allow.
Cost depends on water volume, contamination, affected materials, drying time, and required repairs.
Coverage varies by policy and water source. Your insurer can confirm the protection available.
We provide extraction and drying as well as necessary repair and reconstruction work.
Smaller losses may take several days; extensive flooding and reconstruction can take longer.
Yes. We handle urgent extraction, drying, stabilization, cleanup, and damage assessment.
Contact Element Pro to arrange an inspection and receive a quote based on the damage.
We offer same-day inspections and emergency response. Most properties are inspected within a few hours depending on storm conditions.
Common issues include roof shingle loss, siding displacement, broken windows, fallen tree impact, gutter damage, and moisture intrusion.
Most policies include wind and storm coverage. We assist with documentation to support your claim.
Costs vary by severity but generally range from minor repairs under $1,000 to large structural or roofing restorations costing several thousand.
We secure the property, remove debris, repair structural components, restore the exterior, and complete moisture and finishing work.
Yes — tarping, boarding, and structural stabilization are available immediately through our emergency services.
Reinforced roofing, impact-resistant materials, trimmed trees, and regular exterior maintenance help reduce risk during future storms.
Costs vary based on the severity and type of damage. Minor exterior repairs may be on the lower end, while roof replacements, structural repairs, or siding restoration increase the total. Element Pro provides clear, detailed estimates after a full site inspection.
Yes. Our team prioritizes emergency calls and can respond promptly after storms in Lac La Biche to secure your property and begin the restoration process.
Absolutely. We use materials and methods specifically chosen for Alberta’s temperature swings, wind exposure, and seasonal storms. Durability and local performance guide every repair.
Yes. We help with documentation, photos, and communication to make the claims process smoother. Many clients rely on us to simplify the insurance steps after storm or wind damage.
Emergency stabilization begins immediately when needed. Full repairs typically start as soon as materials are ready and safety conditions are met. Timelines are always communicated clearly.
Yes. After inspecting your property, we provide recommendations on reinforcement, maintenance, stronger materials, and areas that may need additional protection based on local weather patterns.
Check for safety hazards, avoid downed power lines, and assess damage from a safe distance. Document what you can and contact a restoration professional for a full inspection.
Costs vary widely based on the damage. Minor repairs may start around a few hundred dollars, while major roof, siding, or structural damage can run into the thousands. A professional inspection is needed for an accurate estimate.
Secure the area, take photos if conditions are safe, and avoid touching broken structures or debris. Calling a restoration team early helps prevent further weather exposure or water infiltration.
Minor repairs may take 1–3 days. Larger projects involving roofing, siding, or structural elements may require 1–3 weeks depending on severity, material availability, and weather.
Look for loose shingles, lifted roofing edges, cracks in siding, misaligned windows or doors, attic moisture, leaks, and drafts. These can indicate underlying structural or envelope issues.
Emergency response is often same-day, typically within a few hours. Severe weather conditions or heavy call volume may affect arrival times.
Yes. Most teams provide temporary solutions such as roof tarping, board-ups, sealing, and debris removal to stop immediate damage while planning full repairs.
We respond as quickly as possible, especially for emergency calls. Our team prioritizes properties with active leaks, broken openings, or structural risks.
In Bonnyville, roofing, siding, soffits, windows, and exposed exterior structures are most vulnerable during high winds. Detached buildings like garages and sheds can also be affected.
Yes. We offer detailed inspections and transparent estimates so you understand the scope of the restoration before work begins.
Absolutely. We assist with documentation, photos, communication, and reports required by insurers. Our experience helps streamline the claim process for homeowners and businesses.
Costs depend on the extent of the damage, the materials required, and the type of repair. Minor repairs may be more affordable, while structural or roofing work may increase the overall investment. We provide accurate estimates after inspection.
Emergency protection is done right away. Full restoration time varies by severity, but we communicate timelines clearly so you know what to expect at each stage.
Yes, we provide recommendations on reinforcement, improved exterior materials, and maintenance steps that help protect your property from future wind and storm events.
Prioritize safety. Stay away from damaged structures, avoid handling broken materials, and do not attempt roof access. If possible, photograph visible damage for insurance purposes and contact us immediately for emergency support.
We offer fast response and often arrive the same day, depending on storm conditions.
Yes—our inspections and estimates are completely free for Andrew residents.
Absolutely. We help document all damage and support you through the claim process.
Roofs, siding, windows, doors, gutters, structural areas, and moisture-affected zones.
Minor repairs take hours to a day; larger restorations depend on severity and materials required.
Yes—we restore homes, rental properties, farm buildings, and commercial structures.
Our restoration teams in Cold Lake can arrive within a few hours for emergencies. Response times vary based on weather, road conditions, and call volume, but same-day service is standard for urgent wind damage situations.
Yes. Our emergency crews typically provide board-up, roof tarping, and temporary sealing to stop further damage from wind, water, or debris until full repairs can begin.
Yes we assist with documentation, including photos, moisture readings, structural assessments, and itemized damage reports. This helps streamline the insurance claim process.
The most commonly affected areas include roofing, siding, windows, gutters, exterior doors, fencing, and any detached structures like garages or sheds.
Small repairs may take a few days, while significant structural or roof damage can take several weeks. The timeline depends on the severity of the damage, materials required, and weather conditions.
Yes. Our restoration crews handle homes, rental properties, retail buildings, industrial spaces, offices, and other commercial structures.
Ensure everyone is safe, avoid damaged electrical areas, and do not approach unstable structures. Take photos if safe, cover exposed areas if possible, and contact a restoration team for a full inspection.
We safely remove blood, bodily fluids, biohazards, and contaminated materials, disinfect all surfaces, deodorize, and restore affected areas to a safe, livable condition.
Call us immediately after a suicide, unattended death, violent crime, accident, or when blood or biohazards are present to ensure safety and proper sanitation.
Yes. Our team provides discreet service, using unmarked vehicles if needed, and maintains complete confidentiality throughout the process.
Yes. All our technicians are IICRC & ABRA certified, trained in biohazard handling, and licensed in asbestos abatement when required.
Absolutely. We provide trauma cleaning for homes, apartments, businesses, public spaces, and law enforcement-related locations.
We offer 24/7 emergency response and can usually arrive within hours to secure the area and begin cleanup.
Yes. We photograph, document, and provide detailed reports to support insurance claims or legal requirements.
In most cases, minor areas may allow you to remain, but for extensive trauma scenes, temporary relocation is recommended for safety.
Not always. Some dents or minor damage can be repaired without repainting, but severe damage to siding or trim may require a paint finish to restore appearance.
The cost depends on the severity and type of damage, as well as the size of your property. Element Pro provides a free inspection and detailed estimate.
Hail can damage roofs, siding, windows, and vehicles, sometimes requiring structural repairs or replacement, which increases costs.
We repair roofs, shingles, siding, soffits, windows, skylights, garages, sheds, fences, gutters, and also handle debris removal and content restoration.
Roof shingles, siding, windows, skylights, and outdoor structures like fences and sheds are most commonly affected by hailstorms.
Usually, no. Minor repairs allow you to stay, but if structural damage is extensive, temporary relocation may be recommended for safety.
Our locally operated crews offer same-day emergency response to minimize further damage and ensure your property is safe.
Yes. We document all damage, provide necessary paperwork, and can directly coordinate with your insurance company to streamline the claim process.
We offer complete property restoration services, including fire and smoke, water damage repair, mould remediation, storm and hail damage restoration, crime and trauma cleaning, and asbestos abatement. Our goal is to give you peace of mind and restore your property.
It depends on the type of restoration. For non-toxic situations like minor water or smoke damage, you can stay at home while in case of biohazard, trauma, or asbestos, temporary relocation may be recommended for safety.
Yes. We give quick response, whether it’s a flood at midnight or storm damage on a weekend, our team will address the issue immediately. We are available 24/7, 365 days a year for emergency restoration response.
In most cases, we can arrive within 1–2 hours of your call if you’re in Saint Paul, Alberta or surrounding areas
No. These materials are considered hazardous and can pose serious health risks. Always leave mould remediation, trauma cleanup, and asbestos abatement to trained professionals equipped with proper safety gear and containment procedures.
Absolutely. We are insurance-approved and will handle the documentation, photos, and communication directly with your insurance provider to help simplify the claims process.
Yes. We provide reports, photos, and all required documentation.
Not if properly treated. We include moisture control and offer prevention plans.
We aim to respond within 2–4 hours and start work within 24–48 hours depending on severity.
Yes. We’re authorized in asbestos abatement in St. Paul, Alberta, and can safely remediate contaminated materials.
Yes. We are working with authorities and handling all necessary documentation for insurance claims.
Yes. Our technicians are certified by main industry bodies such as IICRC, ABRA, and OHS-compliant for asbestos abatement. Element Pro Restoration is also fully licensed and insured for your protection and peace of mind.
We offer free inspections and assessments. If you suspect water damage, mould growth, structural issues, or biohazard exposure, call us—we’ll inspect your property and explain the next steps clearly.
If it’s minor damage it may take only 3 days, otherwise in severe damage caused by flood or fire, it may take several weeks. We will provide the timeline estimate after examining the place.
Costs vary based on damage, but we provide fast, no-obligation quotes after a full inspection.
It can and will. Proper cleaning and sanitization is imperative to keep your family and home safe.
You can install a backflow preventer.
All affected materials are disposed of and the area sanitized. Contents that can be cleaned are sent to the appropriate facility for cleaning.
Most of the time hail damage requires replacement of the affected area.
However a new technique is being implemented that can repair small areas of damage so you do not have to redo your siding.
In short yes
Mold sickness, sick building syndrome, can have mild to severe symptoms.
Mild symptoms include but are not limited to being itchy and stuffy, developing rashes or watery itchy eyes.
Moderate symptoms could be itchiness and difficulty breathing.
Severe symptoms can be swelling causing difficulty breathing and swallowing, abdominal pain/cramps, vomiting, diarrhea, mental confusion and dizziness.
No
Mold goes inert, meaning it does not have the conditions to continue expanding however it is still alive and will send out spores, which can be just as toxic. Once humidity is introduced the spores can continue growing.
When it is disturbed or has continuous supply of moisture, as well as how well ventilated the area is, all affect the amount of spores in the air.
It is especially dangerous around people who have respiratory illnesses or compromised immune systems.
Mold can start to grow within 24-72 hours in the right conditions.
Yes
It can give you illnesses such as;
Asbestosis, a chronic lung disease that can appear many years after exposure.
Mesothelioma, an aggressive form of cancer in the thin layer of tissue in your lungs and abdomen.
Exposure can also increase your chances of other kinds of cancer in the heart, lungs, larynx and ovarian cancers.
Damage to your body from asbestos is irreversible. It produces reactive molecules like ROS and RNS which may damage nearby cells and even DNA structures, inducing the development of cancers.
Cancer, death and lawsuits.
Drying times vary
Drying can take anywhere between 24 hours to a week, depending on the size and cause of the loss as well as how long the water was left in the area.
If all our ducks are in a row, it should take no more than 30 days, however things are not perfect, delays happens, restoration materials get delayed on delivery or are difficult to find local sellers for exact matches or particular styles of what was there before or what the customer wants. If for whatever reason, someone demands that something specifically gets shipped from across the world. Its going to take a while.
We serve both. We have the equipment and expertise to handle all sorts of projects.
Contact us through our website or give us a call, or fill out our online contact form. We’ll schedule your inspection, walk you through the process, and provide a clear plan of action.
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