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FAQ's
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Frequently asked questions
We offer same-day inspections and emergency response. Most properties are inspected within a few hours depending on storm conditions.
Common issues include roof shingle loss, siding displacement, broken windows, fallen tree impact, gutter damage, and moisture intrusion.
Most policies include wind and storm coverage. We assist with documentation to support your claim.
Costs vary by severity but generally range from minor repairs under $1,000 to large structural or roofing restorations costing several thousand.
We secure the property, remove debris, repair structural components, restore the exterior, and complete moisture and finishing work.
Yes — tarping, boarding, and structural stabilization are available immediately through our emergency services.
Reinforced roofing, impact-resistant materials, trimmed trees, and regular exterior maintenance help reduce risk during future storms.
Costs vary based on the severity and type of damage. Minor exterior repairs may be on the lower end, while roof replacements, structural repairs, or siding restoration increase the total. Element Pro provides clear, detailed estimates after a full site inspection.
Yes. Our team prioritizes emergency calls and can respond promptly after storms in Lac La Biche to secure your property and begin the restoration process.
Absolutely. We use materials and methods specifically chosen for Alberta’s temperature swings, wind exposure, and seasonal storms. Durability and local performance guide every repair.
Yes. We help with documentation, photos, and communication to make the claims process smoother. Many clients rely on us to simplify the insurance steps after storm or wind damage.
Emergency stabilization begins immediately when needed. Full repairs typically start as soon as materials are ready and safety conditions are met. Timelines are always communicated clearly.
Yes. After inspecting your property, we provide recommendations on reinforcement, maintenance, stronger materials, and areas that may need additional protection based on local weather patterns.
Check for safety hazards, avoid downed power lines, and assess damage from a safe distance. Document what you can and contact a restoration professional for a full inspection.
Costs vary widely based on the damage. Minor repairs may start around a few hundred dollars, while major roof, siding, or structural damage can run into the thousands. A professional inspection is needed for an accurate estimate.
Secure the area, take photos if conditions are safe, and avoid touching broken structures or debris. Calling a restoration team early helps prevent further weather exposure or water infiltration.
Minor repairs may take 1–3 days. Larger projects involving roofing, siding, or structural elements may require 1–3 weeks depending on severity, material availability, and weather.
Look for loose shingles, lifted roofing edges, cracks in siding, misaligned windows or doors, attic moisture, leaks, and drafts. These can indicate underlying structural or envelope issues.
Emergency response is often same-day, typically within a few hours. Severe weather conditions or heavy call volume may affect arrival times.
Yes. Most teams provide temporary solutions such as roof tarping, board-ups, sealing, and debris removal to stop immediate damage while planning full repairs.
We respond as quickly as possible, especially for emergency calls. Our team prioritizes properties with active leaks, broken openings, or structural risks.
In Bonnyville, roofing, siding, soffits, windows, and exposed exterior structures are most vulnerable during high winds. Detached buildings like garages and sheds can also be affected.
Yes. We offer detailed inspections and transparent estimates so you understand the scope of the restoration before work begins.
Absolutely. We assist with documentation, photos, communication, and reports required by insurers. Our experience helps streamline the claim process for homeowners and businesses.
Costs depend on the extent of the damage, the materials required, and the type of repair. Minor repairs may be more affordable, while structural or roofing work may increase the overall investment. We provide accurate estimates after inspection.
Emergency protection is done right away. Full restoration time varies by severity, but we communicate timelines clearly so you know what to expect at each stage.
Yes, we provide recommendations on reinforcement, improved exterior materials, and maintenance steps that help protect your property from future wind and storm events.
Prioritize safety. Stay away from damaged structures, avoid handling broken materials, and do not attempt roof access. If possible, photograph visible damage for insurance purposes and contact us immediately for emergency support.
We offer fast response and often arrive the same day, depending on storm conditions.
Yes—our inspections and estimates are completely free for Andrew residents.
Absolutely. We help document all damage and support you through the claim process.
Roofs, siding, windows, doors, gutters, structural areas, and moisture-affected zones.
Minor repairs take hours to a day; larger restorations depend on severity and materials required.
Yes—we restore homes, rental properties, farm buildings, and commercial structures.
Our restoration teams in Cold Lake can arrive within a few hours for emergencies. Response times vary based on weather, road conditions, and call volume, but same-day service is standard for urgent wind damage situations.
Yes. Our emergency crews typically provide board-up, roof tarping, and temporary sealing to stop further damage from wind, water, or debris until full repairs can begin.
Yes we assist with documentation, including photos, moisture readings, structural assessments, and itemized damage reports. This helps streamline the insurance claim process.
The most commonly affected areas include roofing, siding, windows, gutters, exterior doors, fencing, and any detached structures like garages or sheds.
Small repairs may take a few days, while significant structural or roof damage can take several weeks. The timeline depends on the severity of the damage, materials required, and weather conditions.
Yes. Our restoration crews handle homes, rental properties, retail buildings, industrial spaces, offices, and other commercial structures.
Ensure everyone is safe, avoid damaged electrical areas, and do not approach unstable structures. Take photos if safe, cover exposed areas if possible, and contact a restoration team for a full inspection.
We safely remove blood, bodily fluids, biohazards, and contaminated materials, disinfect all surfaces, deodorize, and restore affected areas to a safe, livable condition.
Call us immediately after a suicide, unattended death, violent crime, accident, or when blood or biohazards are present to ensure safety and proper sanitation.
Yes. Our team provides discreet service, using unmarked vehicles if needed, and maintains complete confidentiality throughout the process.
Yes. All our technicians are IICRC & ABRA certified, trained in biohazard handling, and licensed in asbestos abatement when required.
Absolutely. We provide trauma cleaning for homes, apartments, businesses, public spaces, and law enforcement-related locations.
We offer 24/7 emergency response and can usually arrive within hours to secure the area and begin cleanup.
Yes. We photograph, document, and provide detailed reports to support insurance claims or legal requirements.
In most cases, minor areas may allow you to remain, but for extensive trauma scenes, temporary relocation is recommended for safety.
Not always. Some dents or minor damage can be repaired without repainting, but severe damage to siding or trim may require a paint finish to restore appearance.
The cost depends on the severity and type of damage, as well as the size of your property. Element Pro provides a free inspection and detailed estimate.
Hail can damage roofs, siding, windows, and vehicles, sometimes requiring structural repairs or replacement, which increases costs.
We repair roofs, shingles, siding, soffits, windows, skylights, garages, sheds, fences, gutters, and also handle debris removal and content restoration.
Roof shingles, siding, windows, skylights, and outdoor structures like fences and sheds are most commonly affected by hailstorms.
Usually, no. Minor repairs allow you to stay, but if structural damage is extensive, temporary relocation may be recommended for safety.
Our locally operated crews offer same-day emergency response to minimize further damage and ensure your property is safe.
Yes. We document all damage, provide necessary paperwork, and can directly coordinate with your insurance company to streamline the claim process.
We offer complete property restoration services, including fire and smoke, water damage repair, mould remediation, storm and hail damage restoration, crime and trauma cleaning, and asbestos abatement. Our goal is to give you peace of mind and restore your property.
It depends on the type of restoration. For non-toxic situations like minor water or smoke damage, you can stay at home while in case of biohazard, trauma, or asbestos, temporary relocation may be recommended for safety.
Yes. We give quick response, whether it’s a flood at midnight or storm damage on a weekend, our team will address the issue immediately. We are available 24/7, 365 days a year for emergency restoration response.
In most cases, we can arrive within 1–2 hours of your call if you’re in Saint Paul, Alberta or surrounding areas
No. These materials are considered hazardous and can pose serious health risks. Always leave mould remediation, trauma cleanup, and asbestos abatement to trained professionals equipped with proper safety gear and containment procedures.
Absolutely. We are insurance-approved and will handle the documentation, photos, and communication directly with your insurance provider to help simplify the claims process.
Yes. We provide reports, photos, and all required documentation.
Not if properly treated. We include moisture control and offer prevention plans.
We aim to respond within 2–4 hours and start work within 24–48 hours depending on severity.
Yes. We’re authorized in asbestos abatement in St. Paul, Alberta, and can safely remediate contaminated materials.
Yes. We are working with authorities and handling all necessary documentation for insurance claims.
Yes. Our technicians are certified by main industry bodies such as IICRC, ABRA, and OHS-compliant for asbestos abatement. Element Pro Restoration is also fully licensed and insured for your protection and peace of mind.
We offer free inspections and assessments. If you suspect water damage, mould growth, structural issues, or biohazard exposure, call us—we’ll inspect your property and explain the next steps clearly.
If it’s minor damage it may take only 3 days, otherwise in severe damage caused by flood or fire, it may take several weeks. We will provide the timeline estimate after examining the place.
Costs vary based on damage, but we provide fast, no-obligation quotes after a full inspection.
It can and will. Proper cleaning and sanitization is imperative to keep your family and home safe.
You can install a backflow preventer.
All affected materials are disposed of and the area sanitized. Contents that can be cleaned are sent to the appropriate facility for cleaning.
Most of the time hail damage requires replacement of the affected area.
However a new technique is being implemented that can repair small areas of damage so you do not have to redo your siding.
In short yes
Mold sickness, sick building syndrome, can have mild to severe symptoms.
Mild symptoms include but are not limited to being itchy and stuffy, developing rashes or watery itchy eyes.
Moderate symptoms could be itchiness and difficulty breathing.
Severe symptoms can be swelling causing difficulty breathing and swallowing, abdominal pain/cramps, vomiting, diarrhea, mental confusion and dizziness.
No
Mold goes inert, meaning it does not have the conditions to continue expanding however it is still alive and will send out spores, which can be just as toxic. Once humidity is introduced the spores can continue growing.
When it is disturbed or has continuous supply of moisture, as well as how well ventilated the area is, all affect the amount of spores in the air.
It is especially dangerous around people who have respiratory illnesses or compromised immune systems.
Mold can start to grow within 24-72 hours in the right conditions.
Yes
It can give you illnesses such as;
Asbestosis, a chronic lung disease that can appear many years after exposure.
Mesothelioma, an aggressive form of cancer in the thin layer of tissue in your lungs and abdomen.
Exposure can also increase your chances of other kinds of cancer in the heart, lungs, larynx and ovarian cancers.
Damage to your body from asbestos is irreversible. It produces reactive molecules like ROS and RNS which may damage nearby cells and even DNA structures, inducing the development of cancers.
Cancer, death and lawsuits.
Drying times vary
Drying can take anywhere between 24 hours to a week, depending on the size and cause of the loss as well as how long the water was left in the area.
If all our ducks are in a row, it should take no more than 30 days, however things are not perfect, delays happens, restoration materials get delayed on delivery or are difficult to find local sellers for exact matches or particular styles of what was there before or what the customer wants. If for whatever reason, someone demands that something specifically gets shipped from across the world. Its going to take a while.
We serve both. We have the equipment and expertise to handle all sorts of projects.
Contact us through our website or give us a call, or fill out our online contact form. We’ll schedule your inspection, walk you through the process, and provide a clear plan of action.
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