
FAQ's
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Frequently asked questions
Yes — tarping, boarding, and structural stabilization are available immediately through our emergency services.
Reinforced roofing, impact-resistant materials, trimmed trees, and regular exterior maintenance help reduce risk during future storms.
Yes. After inspecting your property, we provide recommendations on reinforcement, maintenance, stronger materials, and areas that may need additional protection based on local weather patterns.
Emergency response is often same-day, typically within a few hours. Severe weather conditions or heavy call volume may affect arrival times.
Yes. Most teams provide temporary solutions such as roof tarping, board-ups, sealing, and debris removal to stop immediate damage while planning full repairs.
Yes, we provide recommendations on reinforcement, improved exterior materials, and maintenance steps that help protect your property from future wind and storm events.
Prioritize safety. Stay away from damaged structures, avoid handling broken materials, and do not attempt roof access. If possible, photograph visible damage for insurance purposes and contact us immediately for emergency support.
Yes—we restore homes, rental properties, farm buildings, and commercial structures.
Yes. Our restoration crews handle homes, rental properties, retail buildings, industrial spaces, offices, and other commercial structures.
Ensure everyone is safe, avoid damaged electrical areas, and do not approach unstable structures. Take photos if safe, cover exposed areas if possible, and contact a restoration team for a full inspection.
We offer 24/7 emergency response and can usually arrive within hours to secure the area and begin cleanup.
Yes. We photograph, document, and provide detailed reports to support insurance claims or legal requirements.
In most cases, minor areas may allow you to remain, but for extensive trauma scenes, temporary relocation is recommended for safety.
Our locally operated crews offer same-day emergency response to minimize further damage and ensure your property is safe.
Yes. We document all damage, provide necessary paperwork, and can directly coordinate with your insurance company to streamline the claim process.
We aim to respond within 2–4 hours and start work within 24–48 hours depending on severity.
Yes. We’re authorized in asbestos abatement in St. Paul, Alberta, and can safely remediate contaminated materials.
Yes. We are working with authorities and handling all necessary documentation for insurance claims.
Yes. Our technicians are certified by main industry bodies such as IICRC, ABRA, and OHS-compliant for asbestos abatement. Element Pro Restoration is also fully licensed and insured for your protection and peace of mind.
We offer free inspections and assessments. If you suspect water damage, mould growth, structural issues, or biohazard exposure, call us—we’ll inspect your property and explain the next steps clearly.
If it’s minor damage it may take only 3 days, otherwise in severe damage caused by flood or fire, it may take several weeks. We will provide the timeline estimate after examining the place.
Costs vary based on damage, but we provide fast, no-obligation quotes after a full inspection.
It can and will. Proper cleaning and sanitization is imperative to keep your family and home safe.
You can install a backflow preventer.
All affected materials are disposed of and the area sanitized. Contents that can be cleaned are sent to the appropriate facility for cleaning.
Most of the time hail damage requires replacement of the affected area.
However a new technique is being implemented that can repair small areas of damage so you do not have to redo your siding.
In short yes
Mold sickness, sick building syndrome, can have mild to severe symptoms. Mild symptoms include but are not limited to being itchy and stuffy, developing rashes or watery itchy eyes. Moderate symptoms could be itchiness and difficulty breathing. Severe symptoms can be swelling causing difficulty breathing and swallowing, abdominal pain/cramps, vomiting, diarrhea, mental confusion and dizziness.
No
Mold goes inert, meaning it does not have the conditions to continue expanding however it is still alive and will send out spores, which can be just as toxic. Once humidity is introduced the spores can continue growing.
When it is disturbed or has continuous supply of moisture, as well as how well ventilated the area is, all affect the amount of spores in the air.
It is especially dangerous around people who have respiratory illnesses or compromised immune systems.
Mold can start to grow within 24-72 hours in the right conditions.
Yes
It can give you illnesses such as; Asbestosis, a chronic lung disease that can appear many years after exposure. Mesothelioma, an aggressive form of cancer in the thin layer of tissue in your lungs and abdomen. Exposure can also increase your chances of other kinds of cancer in the heart, lungs, larynx and ovarian cancers.
Damage to your body from asbestos is irreversible. It produces reactive molecules like ROS and RNS which may damage nearby cells and even DNA structures, inducing the development of cancers.
Cancer, death and lawsuits.
Drying times vary
Drying can take anywhere between 24 hours to a week, depending on the size and cause of the loss as well as how long the water was left in the area.
If all our ducks are in a row, it should take no more than 30 days, however things are not perfect, delays happens, restoration materials get delayed on delivery or are difficult to find local sellers for exact matches or particular styles of what was there before or what the customer wants. If for whatever reason, someone demands that something specifically gets shipped from across the world. Its going to take a while.
We serve both. We have the equipment and expertise to handle all sorts of projects.
Contact us through our website or give us a call, or fill out our online contact form. We’ll schedule your inspection, walk you through the process, and provide a clear plan of action.
